Spoke & Sprocket
London's Best Little Bicycle Repair Shop
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WE ARE FULL!
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Next intake: July 19th
Please pick up your bikes asap after notification​
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7-6 Mon, Tues, Thurs &Fri
7-5 Wed-Sat​
Call, text at 519-694-7300, or email at: info@spokeandsprocket.ca
Closed Sundays and all stat holidays.
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Fall & Winter Policy
From October 1st to March 1st, our intake is as follows:
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For the month of October, we are accepting walk-ins at any time. We will cut it off when the shop is full then start all over again on Saturday, but we are not expecting anyone to be here bright and early on Saturday morning. Have a problem? Come on in.
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November 1st to December 20th, we are open by appointment only. We are doing restorations, bike assemblies, and winter rider bikes at this point. From the 20th until Christmas Eve, we are open only for pickups.
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We are CLOSED Christmas Eve until February first.
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We are open by appointment only through February.
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We open again March 1st.
Our Intake Policy
(in effect in season)
During the cycling season, we are open 7-6 Monday to Wednesday and Friday and 7-5 on Thursday and Saturday. (This also applies to March, once intake has begun, and September/October, unless stated otherwise.)
We take in all the bikes for tune-ups for the week on Saturday starting at 7 am ONLY. That way, we can work on everything and get everyone's bikes back to them by the end of the following Friday.
Tune ups and major repairs brought in on Friday, or any other day, will be told to come back on Saturday.* We simply do not have the space, especially if we are overbooked and people don't pick up their completed bikes.
Intake works pretty simply: The first few bikes will be returned on Monday, the next group on Tuesday, and so on through the week.
We would appreciate it if you only brought in a MAX of two bikes at a time. It allows for more customers to get their bikes in. However, we do encourage you to swap out the first two for the next bikes (up to two) when you pick up the completed ones.
We call when they're done so you can come pick it up and we hope that by the end of Friday, our shop will be empty before we take in the next group of people's bikes on Saturday morning.
We are often full by 8:30 so be early! We will not be opening any earlier than 7; we want to be fair to everyone. The other thing that will make it fair for everyone is our policy of only two bikes per family. When you pick up your two bikes, you can drop off the next one.
Please remove locks, baskets and bags before bringing your bike in; particularly if they cover cables, brakes, or the steerer tube. Also, if your wheel has a special lock in the axle and cannot be removed without a key or special tool, please bring the tool.
Tires and tubes and wheel fixes we do at any time. While it possible to do the wheel work if you bring in the whole bike, it goes faster if you just bring in the wheel. This last is important because if you don't, we may not have room for the bike to be stored while we fix your wheels up. We'd love to help you but it does require your cooperation in this particular matter.
We look forward to seeing you!
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*prior conversation is required for Friday drop offs
Stat Holidays
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Monday, Feb 17th - Family Day
Monday, April 21st - Easter Monday
Monday, May 19th - Victoria Day
Saturday, June 14th - Bike Show @ VelodromeMonday
June 30th - Canada Day
Monday August 4th - Civic Holiday
Monday, September 1st - Labour Day
Monday, September 30th - NT&R (optional)
Monday, October 13th - Thanksgiving
We will be closed Dec 20th to Feb 1st